I am really pissed off right now and that is why am writing this.
I bought a Postpaid connection November 2010, since i moved to Chennai, i mailed them specifically that kindly Deactivate my number and send me full and final bill on 14th feb 2011.
I immediately get response from them an acknowledgement mail and am happy to know my problem is solved. http://pastebin.com/vh4Qda8J on the same date 14th feb.
On 16th i get another mail from them mentioning my outstanding balance http://pastebin.com/Pdquv6X9 and also telling me i should pay the outstanding bill. At the same time am fucked at least every hour from some Airtel guy from Delhi and am receiving the same while am on Roaming. I visited the Airtel Care at Anna Nager, Chennai requesting for the same and the guy said you have to put the Deactivation request online and since your number is not of the Chennai region we cannot do anything. On 19th i visited the Airtel Care again and paid 400 RS so that rest can be adjusted during the full and final payment. I put the sim inside the bag in order not to waste my money on receiving there calls.
I tried contacting them from there Twitter account and got response
After all this Tweet sharing the result is Zero, I am yet to get my full and final bill.
On 17th Feb i finally get another Email http://pastebin.com/PYxCcHeG
Again on 22nd fen i tried reminding them the same and i got this reply:–
As if these guys are totally unaware about earlier conversation. I am yet to get full and final bill from them.
I wonder is this what makes Airtel, India’s number Mobile provider?
About Vodaphone :–
I been a vodaphone user for over 5 years and i had no problem with them. But i am having the same issue when am trying to get my Postpaid number of Delhi disconnected.
I just wonder is getting a postpaid number disconnected is such a BIG DEAL?
I think i am not going to have any more postpaid number, i am going to discontinue my Chennai Postpaid number i have bought last week.
I will not be having any mobile number for few weeks now.