Attributes of a negotiator

These are some of the important attributes of a successful negotiator: Patience Communication skills Flexibility Tact  Open-Mindedness Subject knowledge  Willingness to take risks Physical stamina Self-confidence Decisiveness Creativity Willingness to listen Self-control Long-range outlook Persistence Sensitivity to interests and needs of others Form the excerpts of The Global Negotiator

communication

I am halfway through the book: The Global Negotiator where the author speaks about communication categories based upon purpose.  These are: Phatic: This type of communication consists of the preliminary discussions that are intended to build a binding personal relationship. It helps in creating a personal bond before coming to the negotiation table. Informational: The …

the tyranny of metrics

The industry I am in, we give too much importance to metrics. Our success, failures, and improvements each of it depends on the numbers. The side effect of this is that we end up giving more importance to metrics than execution and results. I picked this book title: the tyranny of metrics by Jerry Muller. …

The Intellectuals

I have finished reading The Intellectuals by Paul Johnson. The book throws light on another side of these well-accomplished writers and philosophers: Sartre, Tolstoy, Marx, Rousseau, Hemingway, and dozen others. We are not perfect and, there is another side of us all. We see and take things on their face value. On the other side, …

Alibaba’s world!

I spent time reading the book title: Alibaba’s world, written by an early employee, ex-pat. The scale at which Alibaba operates is phenomenal. Its contribution to China’s economy is noteworthy. What fascinated me most about Alibaba is connecting the villages, small-time creators sell goods while staying and working at their remote hometown. The work and …

Why I Write, George Orwell

I wanted to write enormous naturalistic novels with unhappy endings, full of detailed descriptions and arresting similes, and also full of purple passages in which words were used partly for the sake of their sound. I think there are four great motives for writing, at any rate for writing prose. They exist in different degrees …

FedEx principles

Every company has a set of guiding principles on which it’s journey is cemented. These guiding principles come from the founders.  The author of the customer chapter has written the principles of FedEx in the book. I am adding a condensed except below:  Our People: Our people are free to express themselves- their likes and …