{"id":4813,"date":"2020-07-18T05:03:10","date_gmt":"2020-07-17T23:33:10","guid":{"rendered":"https:\/\/atuljha.com\/blog\/?p=4813"},"modified":"2020-07-18T05:03:10","modified_gmt":"2020-07-17T23:33:10","slug":"fedex-principles","status":"publish","type":"post","link":"https:\/\/atuljha.com\/blog\/2020\/07\/18\/fedex-principles\/","title":{"rendered":"FedEx principles"},"content":{"rendered":"\n<p>Every company has a set of guiding principles on which it&#8217;s journey is cemented. These guiding principles come from the founders.&nbsp;<\/p>\n\n\n\n<p>The author of the customer chapter has written the principles of FedEx in the book. I am adding a condensed except below:&nbsp;<\/p>\n\n\n\n<ol><li>Our People: Our people are free to express themselves- their likes and dislikes towards each other and towards the company as a whole.&nbsp;<\/li><li>&nbsp;Our Service: Our on-time delivery is consistently at 95% or better regardless of the obstacles. We treat every customer contact as we want to be treated.&nbsp;<\/li><li>Our profit: The ideal station doesn&#8217;t treat profit as an end, but rather as a means to an end- a way to grow, a way to attain a  higher standard of living, a way to provide more jobs- jobs that are not make-work because we want to cover every potential challenge, but rather jobs that have the challenge of life- jobs that require ideas, decisions, and actions- jobs that provide expression to each individual in each of these areas with the result being the positive feelings of a job well done.&nbsp;<\/li><li>Our workplace: The ideal station recognizes the need for cleanliness and organization to provide each individual the ability to live up to his or her potential.&nbsp;<\/li><li>Our Interface: The ideal station team members realize that their station is not an island. It is part of a system- a greater team of individuals who need certain things to do their part-on-time departures, accurate and timely reporting, attention-to-details in every step.&nbsp;<\/li><\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Every company has a set of guiding principles on which it&#8217;s journey is cemented. These guiding principles come from the founders.&nbsp; The author of the customer chapter has written the principles of FedEx in the book. I am adding a condensed except below:&nbsp; Our People: Our people are free to express themselves- their likes and &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/atuljha.com\/blog\/2020\/07\/18\/fedex-principles\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;FedEx principles&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[249],"tags":[938],"_links":{"self":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/4813"}],"collection":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/comments?post=4813"}],"version-history":[{"count":1,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/4813\/revisions"}],"predecessor-version":[{"id":4814,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/4813\/revisions\/4814"}],"wp:attachment":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/media?parent=4813"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/categories?post=4813"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/tags?post=4813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}