{"id":542,"date":"2013-06-03T10:05:11","date_gmt":"2013-06-03T04:35:11","guid":{"rendered":"http:\/\/atuljha.com\/blog\/?p=542"},"modified":"2013-06-03T10:07:29","modified_gmt":"2013-06-03T04:37:29","slug":"thoughts-onabout-itil","status":"publish","type":"post","link":"https:\/\/atuljha.com\/blog\/2013\/06\/03\/thoughts-onabout-itil\/","title":{"rendered":"Thoughts on\/about ITIL"},"content":{"rendered":"<p>Some of you might not know 3 weeks back i moved to solutions engineering team at my current workplace. One of the main assignment under my belt is to build a product line around emerging cloud technology. I know it sounds to cool<strong> isn&#8217;t it?<\/strong><\/p>\n<p>I was suggested by my boss to attend ITIL foundation course as it will help me in understanding whole workflow &#038; process. I was reluctant to spend 24 hours (8*3) i.e 3 days for it initially but after introductory session i got interested.<\/p>\n<p><em>ITIL just tells\/gives you idea &#038; recommendation how things should be designed, kept in place for a successful IT setup. It just tells you the best practice rather instructing how.<\/em><\/p>\n<p><a href=\"http:\/\/atuljha.com\/blog\/wp-content\/uploads\/2013\/06\/cat1.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/atuljha.com\/blog\/wp-content\/uploads\/2013\/06\/cat1-300x225.jpg\" alt=\"itil?\" width=\"300\" height=\"225\" class=\"aligncenter size-medium wp-image-544\" srcset=\"https:\/\/atuljha.com\/blog\/wp-content\/uploads\/2013\/06\/cat1-300x225.jpg 300w, https:\/\/atuljha.com\/blog\/wp-content\/uploads\/2013\/06\/cat1-400x300.jpg 400w, https:\/\/atuljha.com\/blog\/wp-content\/uploads\/2013\/06\/cat1.jpg 720w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>So what was my takeaway from the course?<\/p>\n<p>1. Understanding the whole process work flow.<br \/>\n2. Assigning a supervisor\/manager who is responsible for one module in the entire process.<br \/>\n3. Roles &#038; responsibility about your product\/service.<br \/>\n4. Continuous upgradation &#038; testing  to achieve better result.<br \/>\n5. What not to do in order to fail.<\/p>\n<p>Neither am a CEO or some successful manager who\/CTO had deployed or architected a massive infrastructure but i would love to recommend everyone about it, its worth reading\/understanding.<\/p>\n<p>Lastly i have no interest in taking the certification exam, i just wanted to understand what\/how it helps\/works &#038; purpose is achieved. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Some of you might not know 3 weeks back i moved to solutions engineering team at my current workplace. One of the main assignment under my belt is to build a product line around emerging cloud technology. I know it sounds to cool isn&#8217;t it? I was suggested by my boss to attend ITIL foundation &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/atuljha.com\/blog\/2013\/06\/03\/thoughts-onabout-itil\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Thoughts on\/about ITIL&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"_links":{"self":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/542"}],"collection":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/comments?post=542"}],"version-history":[{"count":6,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/542\/revisions"}],"predecessor-version":[{"id":549,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/posts\/542\/revisions\/549"}],"wp:attachment":[{"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/media?parent=542"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/categories?post=542"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/atuljha.com\/blog\/wp-json\/wp\/v2\/tags?post=542"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}