observation

What happened to our observation skills? We surrendered it to click through advertisement. Or we moved to the virtual world and raising cattle? Einstein got a clue about apple while being an idler, lazing around and observing. Wright brothers spent many days watching birds flying and observing. Once we start observing surroundings we become more …

Qualified Customers

Saas metrics are in abundance when it comes to qualifying leads or potential customers. Various analogies are taken into account like ticket size, effort to move to the platform. In the early days of product development and onboarding customers, my learning has been different. Customers or teams who are empathetic with you during the trial …