All this while I have read books on Zappos, Amazon, Walmart, Southwest Airlines, Starbucks and MacDonalds. They mostly spoke about companies created in America. Bigbasket is a homegrown company and the author happens to be HR of the book Saying No to Jugaad: The Making of Bigbasket. The book talks about a similar element of […]
Category Archives: Book Reading Notes
value proposition
Each product is built on providing a value proposition to its consumers. What you as a product wants to be and how you are perceived by the customer has to be in sync. If Uber will not provide you a cab, what will you do with its app? Its value proposition is the premise of […]
nuts
The power of Love is truly demonstrated by Rob Kelleher. Love wins overall pain, bias, negativity and keeps a high-pressure customer organization sailing against all odds. The author has tried covering every bit about South West airlines: founder, team, and culture. I have read books on Zappos, Walmart, Bigbasket. This falls on the same bucket, […]
December readings
December readings: Crossing the Chasm Self discipline Value SaaS Rusty – Ruskin Bond David vs Goliath
Celebration
In the book Nuts, the author talks about the importance of celebration. Running any business requires a lot of trust and great people. These are some reasons why an organization should celebrate and what is there for us. Celebration provides an opportunity for building relationships. Celebration gives us a sense of history. Celebration is a […]
Ruskin Bond
Unlike other kids, my childhood had no love for reading. I was happy roaming in nature, playing cricket or fighting. A somber version of Huckleberry Finn. Off late I have got into the habit of reading Ruskin Bond and have been enjoying it. A few of my friends told me Ruskin books are for toddlers. […]
market failures
In the book: in the service of the republic, the author talks about market failures. Externalities Where an external situation defines/effects a group in positive or negative ways. A university resulting in making city hotbed of innovation falls in externality. A factory emitting noise and smoke making neighborhood sick becomes a negative externality. Asymmetric Information […]
legitimacy
In the book David and Goliath, Malcolm Gladwell talks about the principle of legitimacy. The principle of legitimacy is based on three things. First, is the mass voice being heard by the masters. Second, the law has to be predictable. Third, the authority has to be fair. I found it worth sharing, a lesson for […]
pond
In David and Goliath, Malcolm Gladwell talks about the analogy: big fish in a small pond or small fish in a big pond. I liked the way he explained along with a few examples and data. How impressionist started own art event instead of participating in grandeur event where no one gave respect and appreciation. […]
Communicate
In the book what you do is who you are, Ben Horowitz talks about keeping open communication with organization heads with the team. These are his advice: State the facts clearly Openness to bad news Encourage the bad news This kind of reminds me of Ray Dalio’s Principle of Radical Transparency. This ensures everyone in […]