Our leaders have run the world, province, state with propaganda and division. In the end, a ruler has to rule. The Britishers were known for their Divide and Rule policy. It resulted in the formation of Pakistan and Hindustan. The two nations have fought numerous wars since then, resulting in casualties on both sides.
We are independent, a democracy. But the divide has existed. It is on every level: north/south, black/white, rich/poor, Hindu/Muslim, male/female. Our independent leaders leave no stone unturned to continue with the legacy of propaganda. Earlier it was newspapers, debates. Social media platform, the mobile phone has amplified it, fact-checking is negligible. Anger, hate, fear, and division are fed routinely.
If you tell a lie big enough and keep repeating it, people will eventually come to believe it.
— Joseph Goebbels.
What amazon does differently than its counterparts is: obsession with their customer’s delight and satisfaction. I was going through this post and saw the YouTube video below. Jeff Bezos defined the entire company’s focus on customers and explained over a napkin.
As companies or startups grow, they go on raising subsequent rounds of funding. An investor or VC fund bet on them for their long-term growth. In most cases, these startups spend millions of dollars in customer acquisition via discounts and advertisements. A very few of them work on a word2mouth or delighting their customers.
I am paying more to amazon because of their customer satisfaction than the others. What other brands have a similar cult following? Brands and founders are more busy achieving unicorn status than delighting their customers with service and winning their trust. I am so dependent on amazon that it’s a default place for any online purchase.
For the past few days, I am back to the Ruskin Bond books. I think I am trying to escape from reality or day-to-day happenings on social media, news. I liked the below quotes from the author about our shadows. I felt like sharing.
We three, We’re not a crowd; My echo, My shadow, And me.
We take our shadows for granted, don’t we? There they are, the uncomplaining companions of a lifetime, mute and helpless witnesses to our every act of commission and omission.
I was reading up some papers [1, 2] and this about earlier Pandemics. It was more about trying to understand if the current pandemic had some similarities with the past ones, especially the Spanish flu of 1918.
How it affected our life? I have not been a student of economics, zoonosis, or medicare. It was more of my itch. A few things which Spanish Flu had:
The 1918-1919 pandemic inflicted high mortality on people aged 15-35 years.
In 1918 it took six days to cross the Atlantic on a liner and spread across the world.
The second wave took away most lives.
Pandemic strained the life insurance industry.
The pandemic’s impact on communities and regions was not uniform across the country. (In the case of the USA)
Influenza mortalities had a direct impact on wage rates. In the manufacturing sector in U.S. cities and states during and immediately after the 1918 influenza.
The influenza of 1918 was for a short period. (The pandemic arrived unexpectedly in the fall of 1918 and had largely subsided by January 1919. )
Many mortalities happened because of limited medicare availability in limited hospital care.
One of the newspaper reporting implications on the economy.
If you can recommend me some book, paper on the subject, it will help.