Listening is underestimated in the era of social loudspeakers. Everyone is busy with speaking, sharing and least with the virtue of listening. I am guilty of the same, I am working hard on becoming a good listener.
When we listen we understand another side more rationally and counterparts do not compete for attention. They feel more loved and respected.
To excel in a relationship, investment, sales or in general in life one has to be a great lister before a social loudspeaker.