What is this hoopla we have created around us? Why do we have to be on top of everything? Do we need to consume, comment, and converse on everything? Our brain can take limited things to process, and an app-driven economy wants all your attention. You fall victim to E-commerce offer or quantify, fight and …
Author Archives: Atul
Isolation
We humans are not meant to live in isolation. We like being in a herd. Covid19 has changed our way of living. We are socializing, working, shopping, sharing miseries, and happiness online. The mystics, saints, and yogis are the only exceptions. It feels like a house arrest to me like many of us. I was …
FedEx principles
Every company has a set of guiding principles on which it’s journey is cemented. These guiding principles come from the founders. The author of the customer chapter has written the principles of FedEx in the book. I am adding a condensed except below: Our People: Our people are free to express themselves- their likes and …
customer culture system
The playbook of Frank Chamberlain as narrated by Michel Basche in his book customer culture. Frank defined the playbook as keeping customers in the core and making organizations, employees, and stakeholders successful via these. Vision: The overriding objective(and vision) is to become profitable. We will do everything possible to become profitable. And all are responsible. …
pain
No one has time to listen to your pain, hence the world you are in focus on a smile, making others feel successful. Your pain has to be cured by your self-introspection. Who knows, if the pain is our mental manifest? As a leader, you are the therapists, parents, guide mentor. You are leading the …
lyrics
Some songs have got such meaning that it shows your life’s philosophy. YouTube algorithm played this song for me. The song is in the loop for the past few days. The song has wisdom shared by Bulleh Shah, a famous Sufi saint. One positive side of moving to Delhi and living for a decade was …
Change
Change requires commitment and belief that a user’s life will get much better with it. Our human tendency is to stick to the default. We cannot change it overnight. The change will happen if : The solution is better than the existing one. The user is committed to using it. Some other steps which will …
Together
Since we have crossed the webinar and thought leadership around entrepreneurship during COVID19, I can write it. This COVID19 is a test of your leadership. All your principles painted on companies’ walls in huge fonts will be tested. Everyone will look upon you: customers, investors, and team members. Now is the time to find real …
kid
I understand the world we are in runs on money. We have to run, crawl, sweat for it. It is not easy to earn a respectable living considering the economy and price rise. A newborn child or a growing child needs love as much as he needs a diaper, cereal, milk, or iPad. Growing up …
fear
I was unaware of what fear of death could do to a relationship. I am starting to see a trend in the elderly population and taking the challenge of COVID19 together. On other occasions, they lived on their own. Sometimes the same roof with a different ideology, viewpoints, and opinions. I am seeing change happening, …