customer love

Building business requires real connection unless you are into raise burn and repeat zone. A sustainable, profitable business takes time. It requires hard work, luck, and customer love.

We have been building Taghash for the last seven years, and customers’ word of mouth has worked for us. Our customers are our evangelists.

We are honest with them. We say when we don’t know things. Most of the features we have built have come from customers’ advice.

If you want to build a sustainable, long-lasting business, listen to your customers and solve for them. There are no other shortcuts.

Aim for customer love. Aim for their support as your co-enablers in product development and journey.

I am here in Dubai for sales, and I have gotten half dozen intros via customers.

team

We keep forgetting that an organization exists because of the team. It’s the team that makes or breaks an organization. As a leader, you are not just a cheerleader but also a trendsetter. You have to act well. You want others to follow up and look upon you. The guiding principle has to be set by you.

Many companies produce write culture, mission, and vision on their website. A leader has to lead, not just paint those for PR and marketing.

Building anything requires a lot of grit, patience, and perseverance. The path is full of pain and rejection. You have to sail through it. What you need in these scenarios is a team.

connection

Things take time. Be it setting up a business, sales, or a relationship. There is no quick hack. We have to accept this reality, and it will make us calm.

We cannot force anyone to buy our product or make others love us on the point of a pistol. We can give our best, understand the world from their lens, and try to find a solution.

All those quick wins women or blitzscaling for sales are temporary. As a human, we have to make human connections first to win trust before anything else. The sooner we realize, the better we will become.

Experiment

We are all living a world within our thoughts.
It makes or breaks us.
Our experiences build it.
That is why our forefathers made us roam in the wild, learn, observe, and experience.
It helped us in building us.

In AI terms, the LLM is our thoughts and data from our life experiences to generate unsupervised learning. What will an LLM/thought result without data/experiences?

We have to experiment with ourselves and our lives to see where ultimately we are headed. The textbook knowledge and YouTube videos can only take us a little ahead if it does.

numb

How amazing we will become without reacting but just observing.
In one way, a numbness.
When we are observant and not reactive, we are open and objective.
Our mind is not cluttered, and we are not biased in making any action.

Our mind is a monkey mind. It keeps us in fright mode. We seek an escape, not solution.

We can only do our part with our best. We cannot waste minute with anything else. Result is collection of factors altogether.

accept

You have to be open to accept life as it comes for you. There is no single straight path. There is no fixed line one has to follow. Knowing the impermanence of life is what makes us move forward.

Our forefathers are no more with us. Their virtues are what we have built upon and grown. We made a life for ourselves and our family and loved ones.

You are born for a purpose, and it is to live every single day. We can be sad for what we don’t have or be grateful for what we have while aiming for better.

action

You are responsible for your actions. You cannot blame others, like your parents, the country you grew up in and, limited resources for your failures. You have to grow balls and face the music. It is your life and you are responsible. 

Positive mindset

We have one life. We need to see life each day. Keeping a positive attitude makes the journey beautiful. We all know every action has two outcomes: positive and negative. Why do we have to stress the negatives but not the positive? If we are not positive, we cannot achieve the dream of ours, because we will not only walk to it.  

best

When you are on a treadmill, you have to run. When you are at war, fight. We have to have this mindset in any situation of our life. We cannot just step back after going all in. Our life becomes miserable because anything we do, we don’t give our best: be it in love or profession. How will we succeed if we will not commit and give our best?