In the end, every organization wants to earn a profit. That will happen when a customer is a central pillar.

An organization hosts many smaller boxes/sub-groups together. Each has a role in making the organization better. A marketing team has to position the brand. A sales team has to take the organization to new growth hight. A finance team has to manage bookkeeping. A development team works on building innovative products.

The prosperity of an organization depends on the hand of each of these sub-groups. They have to work together as a family and keep the customer in the center of everything important decisions.

An organization will struggle. Their customer will leave, profit will disappear unless sub-groups joins as a single unit. Working as an insolated unit in a silo will harm everyone.