When smart people are bad employees

Ben Horowitz in his book: Hard Things about Hard Things, talks about smart employees who also happen to be responsible for breaking company culture. The Heretic These are the employees who find faults to take the case of management or co-workers. They can go to an extent claiming the company is run by morons and …

messed up

Ben Horowitz in his book: “What you do is who you are” talks about the sign of organizations messed up culture.  These are the 3 signs according to Ben: Wrong people are quitting too often. You are failing at your top priorities. An employee does something that truly shocks you. I found it worth sharing. 

customer success

Growth comes with too many things to handle. If you are catering customers where they are dependent on you for everyday chores, customer success should be paramount. In the book, category creation the author talks about the Customer Success Team. A team dedicated to delighting end-users. As a leader of your organization, it becomes super …

consumption

We consume information, news, content in many ways. As per the author of category creation, these are the common modes.   Visual: consists of images, pictures.  Musical: sound and music. Verbal: words, speech, and writings. Physical: body, hands, and sense of touch.   Logical: requires cognitive capabilities  Social: where actions are taken in collaboration Solitary: where actions …

Product

In the book company of one, the author talks about the pillars of a successful product.  Security Scalability Reliability Performance Integration Customization I found it worth sharing. As a product developer, these principles should be part of your subconscious brain. Your team should swear by it.