Ben Horowitz in his book “What you do who you are” about Slack’s culture. Smart Humble Hardworking Collaborative Slack’s founder says every Slack employee should have these virtues. It got me thinking about how most startups are paying 100X salary and taking bullshit from A performers. The toxic culture at many big billion companies is …
Author Archives: Atul
C for sales
While reading “What you do is who you are”, the author shares an incident. He talks about the sales philosophy of Mark Cranny at his Loudcloud days. Cranny also talks about the four C’s. Competence: your salesperson should know in and out of the product. Confidence: your salesperson should pitch with it. Courage: your salesperson …
customer success
Growth comes with too many things to handle. If you are catering customers where they are dependent on you for everyday chores, customer success should be paramount. In the book, category creation the author talks about the Customer Success Team. A team dedicated to delighting end-users. As a leader of your organization, it becomes super …
consumption
We consume information, news, content in many ways. As per the author of category creation, these are the common modes. Visual: consists of images, pictures. Musical: sound and music. Verbal: words, speech, and writings. Physical: body, hands, and sense of touch. Logical: requires cognitive capabilities Social: where actions are taken in collaboration Solitary: where actions …
Product
In the book company of one, the author talks about the pillars of a successful product. Security Scalability Reliability Performance Integration Customization I found it worth sharing. As a product developer, these principles should be part of your subconscious brain. Your team should swear by it.
company of one
The book is the author’s journey where he talks about running a company on his terms: a small team, a focussed market, and limited customers. Like any other book on the organizational building, it talks about the culture, mission, and health of employees. I agree with most of what the author mentions. He cites the …
November Readings
Company of One Moonshot game The man eater of Malgudi Memories of Satyajit Ray Category Creation
story
Aren’t we writing a story in every single moment in our life? Our anger, love, hate, empathy, action, reaction everything is temporary. As we old, decay and die the only thing that will stay is our story for others. You can be an asshole treating waiter like shit or hitting your maid for adding too …
price
I have been told time and again by my friends that Indian customers are stringy to price. Most haggle irrespective of their income or wealth. My friends say we Indians don’t have the desire to progress or willingness to pay. We like to continue doing donkey work rather than paying for automation. I do not …
complete
What completes us? Our achievement or possessions? What possessions? Material or relational or societal appreciation? What achievements? External or Internal? How many twitter followers will turn up at your funeral or folks liking your Instagram photos? Who are you creating this world for? Is it built on the hubris of delusion? Meditate over these questions.