Alibaba’s world!

I spent time reading the book title: Alibaba’s world, written by an early employee, ex-pat. The scale at which Alibaba operates is phenomenal. Its contribution to China’s economy is noteworthy. What fascinated me most about Alibaba is connecting the villages, small-time creators sell goods while staying and working at their remote hometown. The work and …

customer culture system

The playbook of Frank Chamberlain as narrated by Michel Basche in his book customer culture. Frank defined the playbook as keeping customers in the core and making organizations, employees, and stakeholders successful via these. Vision: The overriding objective(and vision) is to become profitable. We will do everything possible to become profitable. And all are responsible. …