Service

I keep hearing about the funding news and how a startup is now a unicorn. I wish there was a similar announcement of metrics for customer satisfaction. If I am paying for a service, I expect it to be delivered well. While the price of luxury has increased over time, services have gone bad. Ask […]

Listen

I have never been a great listener. Ben Franklin and stoics considered listening as an important virtue. I am realizing this as my weakness and trying to work on getting better at it. At the same time, I had opinions on everything. It resulted in fostering animosity with many.

Fear

Fear brings the worst out of us. We end up imagining many unreal events. It makes us weak. Fear has fostered in creating many communities and religion. The fear of isolation resulted in forming many unwanted relationships. Why is it so easy for us to be fearful? Is it more to do with our consciousness, […]

On Propaganda

Reading age of propaganda has been an eye-opener, thanks to Akshat Sir for the recommendation. These are the 15 action item I picked from the book as mentioned by the author to avoid falling into propaganda by marketers, politicians and other non-profits. Know the ways of persuasion and realize that you may be the victim […]

Bad sale

We are living in the era of round the clock sale. Most things are advertised to be sold at a discounted price. Even in these situations, many things could go wrong. Some common warning sign of a bad deal: The deal is only good for “today” The seller offers “free gifts” in return for “minimum […]

Journey

We all have our own life journey. We all face our own set of challenges throughout our life. Obsessing and cloning someone else’s journey will only do harm upon us. Our journey is like self-learning and self-healing. I am writing about it after interaction with dozen-odd friends of mine. Some have taken early retirement while […]

On democracy

Hallmarks of democracy include the following: Communication is decentralized, with multiple sources of information. Authority and power are constrained by a system of checks and balances. Agendas and goals are established through discussion, not by leader Fiat. There is a reciprocity of influence between leaders and citizens, as opposed to unidirectional influence from elites. Group […]